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Unable to convert serial key

 
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Unable to convert serial key
Author Message
Rich Stucke



Joined: 16 Jan 2000
Posts: 4

Post Unable to convert serial key Reply with quote

I had OMS 3.0 and I downloaded and installed the new OMS 3.2 version. I get a message telling me that my serial key will automatically be converted when I run any of the applications. I only run and purchased OMS. The message tells me to do this conversion in the HELP/SERIAL KEY MAINTENANCE screen. Well it asks me for the NEW serial key only and when I enter my serial key it says it is invalid. What did I do wrong ?? I need an answer asap.

Wed Oct 11, 2000 12:28 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6485

Post Re: Unable to convert serial key Reply with quote

You use HELP/SERIAL KEY MAINTENANCE if you have licensed the new version 3.2 and you were given the new serial number. Don't input your old number. If you are not sure what to do just send your old number to support and ask them to provide you with a new number.

: I had OMS 3.0 and I downloaded and installed the new OMS 3.2 version. I get a
: message telling me that my serial key will automatically be converted when
: I run any of the applications. I only run and purchased OMS. The message
: tells me to do this conversion in the HELP/SERIAL KEY MAINTENANCE screen.
: Well it asks me for the NEW serial key only and when I enter my serial key
: it says it is invalid. What did I do wrong ?? I need an answer asap.

Wed Oct 11, 2000 3:10 pm View user's profile Send private message
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