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Mail Return Failure
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Trey Caldwell



Joined: 06 Oct 1999
Posts: 2

Post Mail Return Failure Reply with quote

Everytime I try to send an email, either with a script or using the wizard, I get a Mail Return Failure. Outlook is properly configured on the machine so I am using the "Microsoft Outlook" profile. What is wrong?

Thanks,

Trey Caldwell

Wed Oct 06, 1999 8:31 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7833

Post Re: Mail Return Failure Reply with quote

First make sure that MAPI interface is selected for email function. See Preferences/Options/General tab. Try sending mail "by name" or "by address" (also see Preferences/Options/General tab). One of theese methods should be good for your system. When specifying mail properties, avoid using commas in recipient address, because commas are intepreted as list separators. If you send email to an address like "Doe, John" instead try "john_doe@mycompany.com".

: Everytime I try to send an email, either with a script or using the wizard, I
: get a Mail Return Failure. Outlook is properly configured on the machine
: so I am using the "Microsoft Outlook" profile. What is wrong?

: Thanks,

: Trey Caldwell

Wed Oct 06, 1999 9:18 pm View user's profile Send private message
Paul Carrick



Joined: 09 Sep 1999
Posts: 6

Post Re: Mail Return Failure Reply with quote

I was also getting the "Mail Return Failure", changed from by "Address" to by "Name" and it works fine. However, i need to enter a password every time the job tries to send an email.
I am using the Lotus Notes MAPI, and what it is asking for is the notes password. In your previus release you wrote a line to the notes.ini file which stopped the id requiring a password, could you let me have that or is there another solution?

Thu Oct 07, 1999 6:11 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7833

Post Re: Mail Return Failure Reply with quote

You should choose Lotus Notes interface insted of MAPI. That line in the notes.ini tells Notes to load the 24x7 Notes "extension manager" ( Lotus terminology) wich works with Notes interface and does not with MAPI.

: I was also getting the "Mail Return Failure", changed from by
: "Address" to by "Name" and it works fine. However, i
: need to enter a password every time the job tries to send an email.
: I am using the Lotus Notes MAPI, and what it is asking for is the notes
: password. In your previus release you wrote a line to the notes.ini file
: which stopped the id requiring a password, could you let me have that or
: is there another solution?

Thu Oct 07, 1999 8:23 am View user's profile Send private message
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