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Licensing
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randy



Joined: 13 Oct 2005
Posts: 9

Post Licensing Reply with quote

Any idea when the multiple licensing key issue will
be resolved. We paid for multiple servers, a new
key issued, but we still get that nag screen about
not being legal etc.

Thanks

Mon Jul 31, 2006 10:44 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Re: Licensing Reply with quote

Are you running 3.1?

: Any idea when the multiple licensing key issue will
: be resolved. We paid for multiple servers, a new
: key issued, but we still get that nag screen about
: not being legal etc.

: Thanks

Mon Jul 31, 2006 11:16 am View user's profile Send private message
randy



Joined: 13 Oct 2005
Posts: 9

Post Re: Licensing Reply with quote

: Are you running 3.1?

Yes. Downloaded the latest this morning to see if the fix was installed- but had the same issue.

Mon Jul 31, 2006 8:46 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Re: Licensing Reply with quote

Please correct me if am wrong, we are talking here about the issue with several individual licenses that cannot be used together with the same management console. Right?

: Yes. Downloaded the latest this morning to see if the fix was installed- but
: had the same issue.

Mon Jul 31, 2006 9:14 pm View user's profile Send private message
randy



Joined: 13 Oct 2005
Posts: 9

Post Re: Licensing Reply with quote

: Please correct me if am wrong, we are talking here about the issue with
: several individual licenses that cannot be used together with the same
: management console. Right?

No. I am auditing two databases on the SAME server. When I upgraded to the 3.0 version several months ago, I got the nag screen about being of of compliance.

Upon inquiring, I was told that the license is per DATABASE instance. So, I purchased the additional 'seat'. A new registration key was sent. The nag screen still showed.

When I reported that, I was told that the coding only recognized the 5 or 10 seat keys and to ignore the error message and a fix would be forthcoming.

That was several months ago now and apparently, it still has not been addressed. It only matters when being audited for Sarbox, etc. since it shows in the event logs and when they would like to 'look over your shoulder' when you run the audit report.

We are audited 4-6 times a year by PWC and KPMG as well as other independent management testing and it has to be explained each time and each time it still continues to be written up.

Sorry for being long winded. Hope that helps to explain. If you'd prefer, we should likely continue this via email.

Thanks.


Mon Jul 31, 2006 10:58 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Re: Licensing Reply with quote

I will check this and email back to you.

: No. I am auditing two databases on the SAME server. When I upgraded to the
: 3.0 version several months ago, I got the nag screen about being of of
: compliance.

: Upon inquiring, I was told that the license is per DATABASE instance. So, I
: purchased the additional 'seat'. A new registration key was sent. The nag
: screen still showed.

: When I reported that, I was told that the coding only recognized the 5 or 10
: seat keys and to ignore the error message and a fix would be forthcoming.

: That was several months ago now and apparently, it still has not been
: addressed. It only matters when being audited for Sarbox, etc. since it
: shows in the event logs and when they would like to 'look over your
: shoulder' when you run the audit report.

: We are audited 4-6 times a year by PWC and KPMG as well as other independent
: management testing and it has to be explained each time and each time it
: still continues to be written up.

: Sorry for being long winded. Hope that helps to explain. If you'd prefer, we
: should likely continue this via email.

: Thanks.

Tue Aug 01, 2006 9:12 am View user's profile Send private message
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