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SoftTree Technologies
Technical Support Forums
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RLINick
Joined: 13 Aug 2013 Posts: 5
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Jobs get queued up continuously |
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Every once in a while, a few jobs will continue to get queued up. If I delete it in the queue, it just comes back. After a few minutes the 1000 job queue limit gets hit. My other jobs will fail. The only way to stop it from queuing up again is to restart the application.
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Mon Feb 27, 2017 11:56 am |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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Please enable the tracing feature if it hasn't been enabled yet. When this issue occurs again, review debug.log file and check if it shows any internal exceptions related to file use limits or other I/O related operations. The tracing feature usually helps to reveal root causes of many issues.
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Mon Feb 27, 2017 12:05 pm |
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RLINick
Joined: 13 Aug 2013 Posts: 5
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Trace was enabled but the debug.log file didn't go back far enough. I had this issue yesterday afternoon. The log only goes back a few hours ago.
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Mon Feb 27, 2017 12:41 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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You can change the internal parameters to enable large logs, but it's much faster and easier to setup a hourly job to copy logs to an archive folder adding datetime suffix to their names.
Please let us know if you need help with that. Please let us know your operation system type too
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Tue Feb 28, 2017 2:36 am |
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