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Not all semaphore files being checked

 
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Not all semaphore files being checked
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barefootguru



Joined: 10 Aug 2007
Posts: 195

Post Not all semaphore files being checked Reply with quote
Hi, there seems to be a problem checking semaphore files in the most recent version of 24x7: a job which is meant to wait on multiple semaphore files will trigger when only a few of them are present.

Example 1:

1. job is set to trigger 'when certain files are found'.
files to check are test1.txt,test2.txt,test3.txt,test4.txt,test5.txt,test6.txt,test7.txt,test8.txt,test9.txt
'Delete semaphore file before run'
check every 1 minute
size interval 0 seconds
2. Create test1.txt, test2.txt, test3.txt, test4.txt, and test5.txt.
3. Job will trigger.
Code:

2   Mon Sep 23 20:09:04 NZST 2013   Mon Sep 23 20:09:04 NZST 2013   168   SASTest   Semaphore file(s) C:\Program Files (x86)\24x7_Scheduler\test1.txt, C:\Program Files (x86)\24x7_Scheduler\test2.txt, C:\Program Files (x86)\24x7_Scheduler\test3.txt, C:\Program Files (x86)\24x7_Scheduler\test4.txt, C:\Program Files (x86)\24x7_Scheduler\test5.txt found. Submitting job to the queue.


Example 2:

1. job is set to trigger 'when certain files are found'.
files to check are test1.txt,test2.txt
'Delete semaphore file before run'
check every 1 minute
size interval 0 seconds
2. Create test1.txt.
3. Job will trigger.

Code:

2   Mon Sep 23 20:10:34 NZST 2013   Mon Sep 23 20:10:34 NZST 2013   168   SASTest   Semaphore file(s) C:\Program Files (x86)\24x7_Scheduler\test1.txt found. Submitting job to the queue.


Any chance of a quick fix for this?

24x7 MP Edition 5.1 399, JVM 1.6.0-37-b06, Windows 7 Pro SP1 64-bit
Mon Sep 23, 2013 4:19 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6509

Post Reply with quote
This is a known regression in 5.1.399 that had been fixed in more recent builds. Please update your installation to version 5.1.402 or later.
Mon Sep 23, 2013 7:34 am View user's profile Send private message
barefootguru



Joined: 10 Aug 2007
Posts: 195

Post Reply with quote
SysOp wrote:
This is a known regression in 5.1.399 that had been fixed in more recent builds. Please update your installation to version 5.1.402 or later.

Thanks for the prompt reply. I just requested a new download and still ended up with 399.
Mon Sep 23, 2013 4:25 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6509

Post Reply with quote
I just tried it downloading it and I got 5.1.402. Could you please try clearing your browser cache and and trying the same download again?
Mon Sep 23, 2013 10:37 pm View user's profile Send private message
barefootguru



Joined: 10 Aug 2007
Posts: 195

Post Reply with quote
SysOp wrote:
I just tried it downloading it and I got 5.1.402. Could you please try clearing your browser cache and and trying the same download again?

I filled in the screen where you request a trial version, then I downloaded the link SoftTree sent me (key=381753757)

Are you saying there's another place to download it?
Mon Sep 23, 2013 11:04 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6509

Post Reply with quote
Downloaded from here http://www.softtreetech.com/24x7/downloads.htm
Tue Sep 24, 2013 6:12 am View user's profile Send private message
barefootguru



Joined: 10 Aug 2007
Posts: 195

Post Reply with quote
SysOp wrote:
Downloaded from here http://www.softtreetech.com/24x7/downloads.htm

I select the 5.1.402 zip package (not graphical Windows installer) from that page and get taken to the Trial Version Download page. I fill in my details, wait for the e-mail, download the link supplied--in a different browser this time, and still end up with 5.1 399 8-(
Tue Sep 24, 2013 5:21 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6509

Post Reply with quote
I've got the same result for the zip file. We are looking into that.

In a mean time, would you please try downloading the full graphical installer? That should install 5.1.402 on your system.
Tue Sep 24, 2013 10:53 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6509

Post Reply with quote
Hello,

We have updated the public download link to grab from the repository build 5.1.503 for both the graphical installer and the zip installation package.

SoftTree Support
Wed Sep 25, 2013 8:26 am View user's profile Send private message
barefootguru



Joined: 10 Aug 2007
Posts: 195

Post Reply with quote
SysOp wrote:
We have updated the public download link to grab from the repository build 5.1.503 for both the graphical installer and the zip installation package.

Hi, that's looking much better thanks. Seems to have fixed the semaphore problem.

BTW, typo in version number above, it should be 5.1.403

Cheers
Wed Sep 25, 2013 5:06 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6509

Post Reply with quote
Thank you for spotting the typo. We meant indeed 5.1403.
Wed Sep 25, 2013 10:36 pm View user's profile Send private message
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