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24x7 mp running .bat on "hardened" system

 
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24x7 mp running .bat on "hardened" system
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liangzhu



Joined: 30 Nov 2011
Posts: 42
Country: Singapore

Post 24x7 mp running .bat on "hardened" system Reply with quote
Hi ,
we're using 5.1.402 of 24x7 multiplatform.
on our customer's "hardened" 2008r2, when using 24x7 to run a batch file, which does a scp file transfer, we get an error message that says it cannot connect to the 'broker'. *
the ssh/sftp/scp client used is tectia(6xx).
we're currently trying to replicate their setup..they passed us a doc about their hardening process.....
on our own , non hardened 2008r2, we dont have this problem.

a. wonder if i can get some pointers or workarounds for this sort of thing...

* separately, on their system, we found that we could not start 24x7 a second time..
right after install it will launch properly. if we closed it and tried to launch it again it will produce a series of error msgs and not launch.
we had to
1. set java home to c:\24x7\jre
2. add
c:
cd 24x7
before the line
start "24x7 Scheduler Console" "%JAVA_HOME%\bin\javaw.exe" -Xmx1024m -Xverify:none -jar jscheduler.jar %1 %2
in master.bat
before it was able to launch.



b. wonder if this is related to the tectia/broker problem?
Wed Jun 19, 2013 10:57 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6499

Post Reply with quote
I don't think it is related. But in your "hardened" 2008r2 environment, you should try starting 24x7 in Run as Administrator mode and see if your scp utility will produce the same error.

By the way, are you aware that 24x7 supports built-in SFTP operations? Take a look at the available JavaScript commands, specifically FTPconfig and FTPGetFile. Perhaps you can achieve what you want using built-in SFTP.
Mon Jun 24, 2013 8:00 am View user's profile Send private message
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