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Script Fail to run
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jambai



Joined: 14 Feb 2013
Posts: 22
Country: United States

Post Script Fail to run Reply with quote
Hi,

I just installed the 24x7 version 5.1 Build 395 to my PC and try to run the below VBscript. However, I got the following errors from the Job log and Output.

Code:
Sub Main()
   MsgBox "Hello World"
End Sub


Job Log:

This is a 30-day trial product. It may not be used for production purposes. (30 days left)
Copyright (c) 2004-2013 SoftTree Technologies, Inc.
Detached job started.

Press Ctrl+C to abort

2013-02-19 15:21:15,353 [VBScript] ERROR com.softtreetech.jscheduler.business.runner.vbscript.VBScriptRunner - com.develop.jawin.COMException: 8000ffff: passed end of stream in the marshalling layer
2013-02-19 15:21:15,390 [Job #10 - TestJob] ERROR com.softtreetech.jscheduler.business.runner.JobExecutorImpl - Job errors: An error occurred while executing automation script: Error #0: Unknown error
ERROR: An error occurred while executing automation script: Error #0: Unknown error
2013-02-19 15:21:15,392 [Job #10 - TestJob] ERROR com.softtreetech.jscheduler.JSchedulerStarter - Job execution failed. See job log file for details.
Tue Feb 19, 2013 8:07 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6502

Post Reply with quote
Is this a fresh install on a system where 24x7 any version has never been installed?
If not, which version have you had there before?
Tue Feb 19, 2013 11:35 pm View user's profile Send private message
jambai



Joined: 14 Feb 2013
Posts: 22
Country: United States

Post Reply with quote
Yes this is a fresh Install on a system which is running on OS Windows 2008 R2

Thanks
Wed Feb 20, 2013 12:31 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6502

Post Reply with quote
Some dependency is missing, but I'm not yet sure what it is.
Wed Feb 20, 2013 5:25 pm View user's profile Send private message
jambai



Joined: 14 Feb 2013
Posts: 22
Country: United States

Post Reply with quote
Is there a way to find the required dependencies ?

Got the same error with Windows 7 (64) system also.

[img]

[/img]

Thanks
Wed Feb 20, 2013 5:31 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6502

Post Reply with quote
Can you please search your hard disk for copies of MSVBVM60.DLL If you find them, please check their versions and let us know in which folders you have found them
Wed Feb 20, 2013 11:40 pm View user's profile Send private message
jambai



Joined: 14 Feb 2013
Posts: 22
Country: United States

Post Reply with quote
Found the said DLL in C:\24x7. I tried installing the VB Runtime also, but no luck

Below is the DLL version detail.

[img]


Thanks[/img]
Thu Feb 21, 2013 1:10 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6502

Post Reply with quote
Please try moving that DLL into windows system folder.
Thu Feb 21, 2013 1:36 pm View user's profile Send private message
jambai



Joined: 14 Feb 2013
Posts: 22
Country: United States

Post Reply with quote
Still the same.

When I search it again after adding my c into search index, I found the DLL in the below locations.

C:\Windows\winsxs\x86_microsoft-windows-msvbvm60_31bf3856ad364e35_6.1.7600.16385_none_c25a1af6b30d72ee
C:\Windows\SysWOW64
C:\Windows\System32 (I moved it here from C:\24x7)

Thanks
Thu Feb 21, 2013 2:10 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6502

Post Reply with quote
Perhaps you can use Syinternals' free
Process Monitor to find out which files
the 24x7 process cannot load when
starting VBScript job.
Thu Feb 21, 2013 4:57 pm View user's profile Send private message
jambai



Joined: 14 Feb 2013
Posts: 22
Country: United States

Post Reply with quote
I installed Sysinternals monitor.

But its hard to identify the files which can not load by 24x7.

Thanks
Thu Feb 28, 2013 1:49 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6502

Post Reply with quote
In the monitor please set filter for file access events and only for these that fail
Thu Feb 28, 2013 3:38 pm View user's profile Send private message
jambai



Joined: 14 Feb 2013
Posts: 22
Country: United States

Post Reply with quote
Sorry, Do not find any event with result fail.

Thanks
Thu Feb 28, 2013 3:59 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6502

Post Reply with quote
Please contact support-AT-softtreetech.com to schedule a remote support session so that we can check what 24x7 cannot find or otherwise can finds but it's still not working together.
Thu Feb 28, 2013 11:01 pm View user's profile Send private message
jambai



Joined: 14 Feb 2013
Posts: 22
Country: United States

Post Reply with quote
Thank you support@softtreetech.com

The issue has been fixed.

Run the command prompt as an Administrator and register the vb24x7.dll (C:\24x7>regsvr32 vb24X7.dll)

Thanks
Thu Mar 07, 2013 1:18 pm View user's profile Send private message
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