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jambai
Joined: 14 Feb 2013 Posts: 22 Country: United States |
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Script Fail to run |
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Hi,
I just installed the 24x7 version 5.1 Build 395 to my PC and try to run the below VBscript. However, I got the following errors from the Job log and Output.
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Sub Main()
MsgBox "Hello World"
End Sub |
Job Log:
This is a 30-day trial product. It may not be used for production purposes. (30 days left)
Copyright (c) 2004-2013 SoftTree Technologies, Inc.
Detached job started.
Press Ctrl+C to abort
2013-02-19 15:21:15,353 [VBScript] ERROR com.softtreetech.jscheduler.business.runner.vbscript.VBScriptRunner - com.develop.jawin.COMException: 8000ffff: passed end of stream in the marshalling layer
2013-02-19 15:21:15,390 [Job #10 - TestJob] ERROR com.softtreetech.jscheduler.business.runner.JobExecutorImpl - Job errors: An error occurred while executing automation script: Error #0: Unknown error
ERROR: An error occurred while executing automation script: Error #0: Unknown error
2013-02-19 15:21:15,392 [Job #10 - TestJob] ERROR com.softtreetech.jscheduler.JSchedulerStarter - Job execution failed. See job log file for details.
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Tue Feb 19, 2013 8:07 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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Is this a fresh install on a system where 24x7 any version has never been installed?
If not, which version have you had there before?
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Tue Feb 19, 2013 11:35 pm |
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jambai
Joined: 14 Feb 2013 Posts: 22 Country: United States |
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Yes this is a fresh Install on a system which is running on OS Windows 2008 R2
Thanks
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Wed Feb 20, 2013 12:31 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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Some dependency is missing, but I'm not yet sure what it is.
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Wed Feb 20, 2013 5:25 pm |
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jambai
Joined: 14 Feb 2013 Posts: 22 Country: United States |
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Is there a way to find the required dependencies ?
Got the same error with Windows 7 (64) system also.
[img]
[/img]
Thanks
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Wed Feb 20, 2013 5:31 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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Can you please search your hard disk for copies of MSVBVM60.DLL If you find them, please check their versions and let us know in which folders you have found them
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Wed Feb 20, 2013 11:40 pm |
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jambai
Joined: 14 Feb 2013 Posts: 22 Country: United States |
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Found the said DLL in C:\24x7. I tried installing the VB Runtime also, but no luck
Below is the DLL version detail.
[img]
Thanks[/img]
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Thu Feb 21, 2013 1:10 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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Please try moving that DLL into windows system folder.
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Thu Feb 21, 2013 1:36 pm |
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jambai
Joined: 14 Feb 2013 Posts: 22 Country: United States |
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Still the same.
When I search it again after adding my c into search index, I found the DLL in the below locations.
C:\Windows\winsxs\x86_microsoft-windows-msvbvm60_31bf3856ad364e35_6.1.7600.16385_none_c25a1af6b30d72ee
C:\Windows\SysWOW64
C:\Windows\System32 (I moved it here from C:\24x7)
Thanks
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Thu Feb 21, 2013 2:10 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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Perhaps you can use Syinternals' free
Process Monitor to find out which files
the 24x7 process cannot load when
starting VBScript job.
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Thu Feb 21, 2013 4:57 pm |
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jambai
Joined: 14 Feb 2013 Posts: 22 Country: United States |
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I installed Sysinternals monitor.
But its hard to identify the files which can not load by 24x7.
Thanks
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Thu Feb 28, 2013 1:49 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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In the monitor please set filter for file access events and only for these that fail
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Thu Feb 28, 2013 3:38 pm |
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jambai
Joined: 14 Feb 2013 Posts: 22 Country: United States |
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Sorry, Do not find any event with result fail.
Thanks
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Thu Feb 28, 2013 3:59 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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Please contact support-AT-softtreetech.com to schedule a remote support session so that we can check what 24x7 cannot find or otherwise can finds but it's still not working together.
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Thu Feb 28, 2013 11:01 pm |
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jambai
Joined: 14 Feb 2013 Posts: 22 Country: United States |
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Thank you support@softtreetech.com
The issue has been fixed.
Run the command prompt as an Administrator and register the vb24x7.dll (C:\24x7>regsvr32 vb24X7.dll)
Thanks
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Thu Mar 07, 2013 1:18 pm |
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