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Fail to run script in the new version

 
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Fail to run script in the new version
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jwww001



Joined: 13 Feb 2012
Posts: 8
Country: Hong Kong

Post Fail to run script in the new version Reply with quote
I just install the 24x7 version 5 to my PC and try to run the VBscript inside the Sample Jobs folder. However, I got the following errors from the Job log and Output.

Job Log:
An error occurred while executing automation script: null


Output
File: C:\24x7\Output\6\6_20120323173057.out
Time: 23-Mar-2012 05:30:57 PM
Size: 261 bytes
=====================================================
This is a 30-day trial product. It may not be used for production purposes. (30 days left)
Copyright (c) 2004-2012 SoftTree Technologies, Inc.
Detached job started.

Press Ctrl+C to abort

ERROR: An error occurred while executing automation script: null


Is that the trial verison do not allow to run any script?
Fri Mar 23, 2012 5:40 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Reply with quote
Please, post the script you tried to run, so we can check which dependencies could be missing.
Mon Mar 26, 2012 2:36 pm View user's profile Send private message
jwww001



Joined: 13 Feb 2012
Posts: 8
Country: Hong Kong

Post Reply with quote
SysOp wrote:
Please, post the script you tried to run, so we can check which dependencies could be missing.


Here is the code copied from the sample code. FYI, I have excel installed in my PC.

Sub Main( )

' ********************************************************************************
' *
' * Excel Sample
' *

Dim objXL
Dim objXLchart
Dim intRotate

Set objXL = CreateObject("Excel.Application")
objXL.Workbooks.Add
objXL.Cells(1,1).Value = 5
objXL.Cells(1,2).Value = 10
objXL.Cells(1,3).Value = 15
objXL.Range("A1:C1").Select

Set objXLchart = objXL.Charts.Add()
objXL.Visible = True
objXLchart.Type = -4100

For intRotate = 5 To 180 Step 5
objXLchart.Rotation = intRotate
Next

For intRotate = 175 To 0 Step -5
objXLchart.Rotation = intRotate
Next

objXL.application.Quit
End Sub
Mon Mar 26, 2012 8:52 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Reply with quote
Do you have Microsoft Excel installed on that machine? If not, line Set objXL = CreateObject("Excel.Application") can cause the described error.
Tue Mar 27, 2012 12:39 am View user's profile Send private message
jwww001



Joined: 13 Feb 2012
Posts: 8
Country: Hong Kong

Post Reply with quote
SysOp wrote:
Do you have Microsoft Excel installed on that machine? If not, line Set objXL = CreateObject("Excel.Application") can cause the described error.


I have no problem running the script in version 4.4

For your information, I got the following error when I validate the script:
Line 0:null
Tue Mar 27, 2012 1:20 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Reply with quote
What happens when you open that script and start running it in the debugger?
Tue Mar 27, 2012 8:13 am View user's profile Send private message
jwww001



Joined: 13 Feb 2012
Posts: 8
Country: Hong Kong

Post Reply with quote
SysOp wrote:
What happens when you open that script and start running it in the debugger?


I got the following error:

An error occurred while debugging job script

8000ffff: passed end of stream in the marshalling layer
Tue Mar 27, 2012 8:35 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Reply with quote
Please try the following:

Open command prompt
Navigate to the 24x7 home directory, let's say the directory name is c:\24x7
CD c:\24x7
CD install
register_vb24x7.bat


Please let us know if that helps.
Tue Mar 27, 2012 11:19 pm View user's profile Send private message
jwww001



Joined: 13 Feb 2012
Posts: 8
Country: Hong Kong

Post Reply with quote
SysOp wrote:
Please try the following:

Open command prompt
Navigate to the 24x7 home directory, let's say the directory name is c:\24x7
CD c:\24x7
CD install
register_vb24x7.bat


Please let us know if that helps.


I still receive the same error message after I performed the steps as suggested.
Wed Mar 28, 2012 8:50 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Reply with quote
Please change the script, or create a new VBScript job to do something simple like

Code:

Sub Main
    MsgBox "Hello world"
End Sub


Does this script give you an error?
Thu Mar 29, 2012 7:39 am View user's profile Send private message
jwww001



Joined: 13 Feb 2012
Posts: 8
Country: Hong Kong

Post Reply with quote
SysOp wrote:
Please change the script, or create a new VBScript job to do something simple like

Code:

Sub Main
    MsgBox "Hello world"
End Sub


Does this script give you an error?


I got the same error. is it a bug?
Fri Mar 30, 2012 1:56 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Reply with quote
There is likely something wrong with your setup, but I don't know yet what's wrong. That script runs fine on my test system.
Which exact version/build of 24x7 are you running? You can see it in the Help/About box
Fri Mar 30, 2012 7:46 am View user's profile Send private message
jwww001



Joined: 13 Feb 2012
Posts: 8
Country: Hong Kong

Post Reply with quote
I am using version 5.0 Build375 and JVM version is 1.6.0_29-b11
Sun Apr 01, 2012 9:02 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Reply with quote
Please enable the tracing option in Tools/options menu, Log tab, Trace Enabled. - tick the checkbox and click OK. Rerun the script and then email the content of debug.log (find it in the scheduler home) directory) to our support email. Please also paste a link tho this message thread.


Thanks.
Mon Apr 02, 2012 6:50 pm View user's profile Send private message
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