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Web interface
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bkendzor



Joined: 10 Feb 2011
Posts: 22
Country: United States

Post Web interface Reply with quote
We recently installed the Web Management Interface.

Connecting remotely or locally with Mozilla or Internet Explorer, I am able to login, see the folders and icons but I cannot see the jobs or monitors (greyed out).

So although the initial page looks fine, I cannot do anything. THe folders are all empty.
Fri Oct 21, 2011 4:41 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Reply with quote
It doesn't seem to recognize you as an administrator. Add yourself to the Users list and set your role to Administrator. Make sure you use the same user name in the Users list and in the web console, they must match exactly, including the domain part.
Fri Oct 21, 2011 8:19 pm View user's profile Send private message
bkendzor



Joined: 10 Feb 2011
Posts: 22
Country: United States

Post Reply with quote
Worked perfectly!

Thanks.
Sat Oct 22, 2011 12:49 pm View user's profile Send private message
bkendzor



Joined: 10 Feb 2011
Posts: 22
Country: United States

Post Reply with quote
I spoke too soon. When I choose to view Job Monitor, I get this error:
Error Accessing Job Database: 27

I am an administrator.

Beth
Mon Oct 24, 2011 8:54 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Reply with quote
Do you get the same error with the Queue Monitors?
Mon Oct 24, 2011 9:26 am View user's profile Send private message
bkendzor



Joined: 10 Feb 2011
Posts: 22
Country: United States

Post Reply with quote
Not always. But I don't think the queues are being displayed properly.
Mon Oct 24, 2011 11:04 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6484

Post Reply with quote
What do you mean by "Not always?" Can you describe, when you get an error, and when not?
Mon Oct 24, 2011 8:37 pm View user's profile Send private message
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