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SoftTree Technologies
Technical Support Forums
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rlevine
Joined: 05 Jul 2011 Posts: 13 Country: United States |
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What type of support is Available for your products |
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I've been tasked with finding a good job automation tool for my compnay.
As part of my due dilligence at finding the correct software, I need to consider the type of support offered.
What type of support is offered for your products other than Forums?
Do you have any type of phone support available?
If an item needs immediate attention, what is the expected turn-around time in a production environment?
Thanks
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Wed Jul 06, 2011 7:40 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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Web based support is free.
Email and phone support is not. It requires purchasing support and maintenance option for your licenses renewable annually. Phone based and remote assistance support is available as part of our professional services. Please email to 'sales AT softtreetech.com' if you need more details (terms, cost, etc…)
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Thu Jul 07, 2011 8:33 am |
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You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
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