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SoftTree Technologies
Technical Support Forums
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DC900
Joined: 13 May 2010
Posts: 2
Country: United States |
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 Purchased license not working. |
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I just purchased this software about 2 weeks ago and entered the license key. Now I am being prompted that my 14 day trial has expired and if I try to re-enter the key it states it is invalid.
I sent this message to the sales e-mail address, but no response. What to I need to do to get this working again?
DC900
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| Thu May 13, 2010 12:44 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7849
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Hi,
When did you sent that email to sales? today?
Please try sending the same to supportATsofttreetech.com
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| Thu May 13, 2010 1:23 pm |
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DC900
Joined: 13 May 2010
Posts: 2
Country: United States |
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Yesterday. I will retry with the address you provided. Thanks.
DC900
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| Thu May 13, 2010 2:52 pm |
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seth.rothman
Joined: 29 Jan 2008
Posts: 54
Country: United States |
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I'm having the same issue. I'm assuming I should send an email to support too?
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| Tue May 25, 2010 7:36 am |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7849
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Yes, please contact sales. Let them know your current key and version.
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| Tue May 25, 2010 8:46 am |
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