SoftTree Technologies SoftTree Technologies
Technical Support Forums
RegisterSearchFAQMemberlistUsergroupsLog in
No connection to Alert Center
Goto page Previous  1, 2
 
Reply to topic    SoftTree Technologies Forum Index » DB Audit, DB Mail, DB Tools View previous topic
View next topic
No connection to Alert Center
Author Message
deLigt



Joined: 10 Feb 2010
Posts: 11
Country: Netherlands

Post Reply with quote
The Alert Audit Center does not start. Not via the Start menu and not via master.bat.

The only thing that i see is :
C:\Program Files\DB Audit Alert Center>master.bat
Starting DB Audit Alert Center scheduler.
C:\Program Files\DB Audit Alert Center>


The required JRE is not installed with the Alert Center (included with the full trial version ).
And the manual i use is te one which is installed with the DB Audit Management Console.

The trial period is expired now. Overall it took me 3 days to get it working and i did not succeed.
Is there a posibility to extend the trial period? I can not give an advise before i see the tool working properly.
Thu Feb 11, 2010 10:01 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6485

Post Reply with quote
Don't you have the JRE sub-folder? Where did you get this install?

Please email to support and request the trial period extension.
Thu Feb 11, 2010 10:45 am View user's profile Send private message
deLigt



Joined: 10 Feb 2010
Posts: 11
Country: Netherlands

Post Reply with quote
There is no JRE sub-folder.
I downloaded the software from http://www.softtreetech.com/index.htm , Try it free (enterprise edition - 36.2 MB).
Thu Feb 11, 2010 11:21 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6485

Post Reply with quote
I don't know why JRE is missing on your end, but the current distribution package definitely has it and the size you mentioned seems to be correct. I think you are running it on a Windows system. You can get the required compatible JRE here http://www.softtreetech.com/dbaudit/builds/jre1.4/jre_for_ac_win.zip. Please create JRE subfolder in the folder where you installed the Alert Center. Unzip that file into JRE subfolder. Verify that master.bat contains the following text fragment. If it doesn't, you have gotten some very old version, and it makes sense to red-download the entire thing.


if exist "%CD%\jre\bin\java.exe" (
SET JAVA_HOME=%CD%\jre
) else (
if not exist "%JAVA_HOME%\bin\java.exe" goto no_javahome
)
Thu Feb 11, 2010 11:53 am View user's profile Send private message
Display posts from previous:    
Reply to topic    SoftTree Technologies Forum Index » DB Audit, DB Mail, DB Tools All times are GMT - 4 Hours
Goto page Previous  1, 2
Page 2 of 2

 
Jump to: 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


 

 

Powered by phpBB © 2001, 2005 phpBB Group
Design by Freestyle XL / Flowers Online.