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Web Console hangs after several login attempts
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swapswire



Joined: 22 Jun 2007
Posts: 7

Post Web Console hangs after several login attempts Reply with quote
- Login to the web console successfully 2-3 times
- Subsequent attempts, the web console hangs after the login page, attempting to open default.jsp

catalina.out reports:

******************************************************
* Copyright (C) 2000-2007 SoftTree Technologies, Inc.*
******************************************************
* 24x7 Scheduler Java API v4.1. *
******************************************************
* Unauthorized use or distribution of this program *
* may result in severe civil and criminal penalties, *
* and will be prosecuted to the maximum extent *
* possible under the law. *
******************************************************

java.lang.OutOfMemoryError


O/S: Linux 2.6.9-5.ELsmp
Tomcat: 5.0.28
JVM: 1.4.2_08-b03
24x7 (Multi-Platform Java): 255
Web Console: 258
Wed Apr 09, 2008 5:26 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7840

Post Reply with quote
Does this happen when doing login/out in the same browser instance? Does closing and reopening web browser help?
Wed Apr 09, 2008 10:55 am View user's profile Send private message
swapswire



Joined: 22 Jun 2007
Posts: 7

Post Reply with quote
Generally, no. Occassionally restarting IE will allow login again, but more often than not it won't.
Wed Apr 09, 2008 11:55 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7840

Post Reply with quote
I couldn't find a quick answer for this issue or a known solution. Please give me some time to look into this.
Wed Apr 09, 2008 1:46 pm View user's profile Send private message
Redemann



Joined: 11 Jul 2007
Posts: 90
Country: Germany

Post Reply with quote
Still no solution? Same here.
Web console hangs very often with the "java.lang.OutOfMemoryError" message. No matter how high JAVA memory parameters are configured. Sometimes its working - sometimes not.
Thu May 08, 2008 8:38 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7840

Post Reply with quote
I can assure you this issue is not forgotten. It is just there seem to be no quick solution and it is going to take a while to find out where and how to make some internal design changes not causing JVM to generate out of memory exceptions after which it cannot recover,
Thu May 08, 2008 10:52 am View user's profile Send private message
sharavanane



Joined: 18 May 2011
Posts: 2
Country: India

Post Reply with quote
We are also facing the same issue. Is there a solution for this problem.


[root@dwprdetl01_MUD bin]# tail -f /home/y/logs/yjava_tomcat/yjava_tomcat.out.2011-05-17
* 24x7 Scheduler Java API v4.3. *
******************************************************
* Unauthorized use or distribution of this program *
* may result in severe civil and criminal penalties, *
* and will be prosecuted to the maximum extent *
* possible under the law. *
******************************************************

OutOfMemoryError error occurred while running socketReader
The connection to the server is unusable and is being terminated.

Thanks
Saravanan Ramesh
Wed May 18, 2011 2:52 am View user's profile Send private message Send e-mail
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